Binarysoft Technologies’ CRM solution maximizes the value of each customer by keeping their services personalized and highly responsive. It provides anytime-anywhere access to consistent products or services information via web. This keeps profitable customers loyal, increases service revenue and reduces service costs. The system enables your service staff to manage field operations efficiently through ceaseless online self-service exchange. Our service CRM helps you in:
Accessing complete customer details from a database stating their service details, account information, etc.
Keeping field service professionals well connected through laptops or handheld devices and directing them to perform services in remote areas.
Delivering consistent customer services through sales and marketing support
Increases revenue by adopting cost effective methods
Conducting higher impact interactions with customers and keep them informed about various services and issues (if any).
Analyze problems and take effective actions for performing the task efficiently.
Binarysoft’s CRM (service) system is specifically designed to manage distributed field service-operations proficiently and cost-effectively.